Frequently Asked Questions

MAEKAN is an online publication and media company focused on creativity and creative culture.

Adam Studios is a creative agency and production company that works with clients on a variety of media, branding and marketing projects. 

 

Our work at Adam Studios helps to support our work at MAEKAN and to maintain our editorial independence.

Communicating our stories through audio and text requires different approaches. We’ve designed the listening and reading experiences differently to serve the needs of each medium.

MAEKAN typically publishes one episode of our podcast Making It Up at the beginning of the week other stories later in the week.

 

If you’d like to stay up to date with our new releases, we’ll let you know when a new story comes out via our newsletter for which you can sign up for here. You can also follow us on social media through Facebook, Instagram or Twitter.

You can view your orders, and make changes to  payment methods, shipping addresses and your password on your account page here. Please note your account on MAEKAN.com is used for tracking orders from our store. For managing your Patreon membership, please visit 

If you change your mind, please contact us at shop@maekan.com as soon as possible within 24 hours of making your purchase. Orders that have already been shipped cannot be canceled. 

If you receive a product that is damaged or broken upon arrival, please contact us at shop@maekan.com and submit a photograph detailing the issue as soon as possible and a MAEKAN team member will contact you. Due to the cost of international shipping, we cannot offer exchanges at this time.

In addition to supporting independent media, your Patreon membership grants you access to our Discord community, a second Briefing newsletter on Thursdays and many other privileges including store discounts and more.